Discussion about this post

User's avatar
Jens Stark's avatar

Re-engineering the sales funnel by using more interactive and self-servicing sales techniques will not only lead to higher sales conversion, it will also have a down-stream impact on the rest of the customer lifecycle.

Product adoption, usage and customer attrition are likely to perform better if the initial sale came from a customer who approached proactively and was engaging actively with the product during the sales process, as opposed to being a passive participant/receiver of a sales pitch.

Excellent advice in this article Andreas, I hope people are listening. Enjoy Thailand!

Expand full comment
Martin's avatar

100%. Nobody wants to 'book a call' just to see if a tool is useful. If your funnel is basically a gated sales pitch, you’re bleeding leads.

Expand full comment
2 more comments...

No posts